Zetbet Privacy Policy

1. Introduction

Zetbet ("we" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and online services (the "Platform").

Please read this Privacy Policy in full. If you do not agree with this policy, please do not use our Platform. By accessing or using the Platform, you agree that we may collect and use your information in accordance with this Privacy Policy.

2. What Information We Collect

Zetbet collects personal information in several ways:

• At Registration: Name, email address, date of birth, phone number, password, and other required details.
• Payment Processing Time: Bank account details, mobile banking information, and other payment method details (we do not store actual account numbers — only encrypted references).
• Gaming Activity: Your gaming history, betting details, win/loss records, and account balance.
• Contact: Records of your interactions with us, including emails, chats, and support tickets.
• Device Information: Your device type, operating system, browser type, IP address, and mobile network information.
• Cookies & Tracking: Information about your browsing activity and user behavior on the Platform.

We only collect information that is necessary or that you voluntarily provide.

3. How We Use Your Information

Zetbet uses your personal information for the following purposes:

• Creating and managing your account.
• Verifying your identity and age (KYC process).
• Processing financial transactions and managing deposits and withdrawals.
• Delivering gaming services and enhancing your gaming experience.
• Reaching out about promotional offers and special bonuses.
• Providing customer support and assistance.
• Preventing fraud and unlawful activity.
• Strengthening security and protecting the platform.
• Complying with legal obligations.
• Analyzing data and improving platform performance.

4. Who We Share Your Information With

Zetbet may share your personal information with third parties in limited circumstances:

• Payment Processors: We share information with our approved payment partners to process deposits and withdrawals.
• Legal Authorities: We may share information with government agencies or law enforcement to comply with legal obligations or to prevent suspected illegal activity.
• Service Providers: We work with trusted third-party service providers to support our operations, analytics, and customer service.
• Business Transfers: In the event of an acquisition, merger, or asset sale, your information may be transferred as part of that process.

5. How We Protect Your Information

Zetbet applies industry best practices to protect your personal information:

• Encryption: All sensitive data is protected with SSL/TLS encryption.
• Access Controls: Only authorized personnel are permitted to access information on a need-to-know basis.
• Secure Servers: Our servers are secured with modern security measures.
• Regular Audits: We conduct regular security audits and vulnerability assessments.
• Data Backup: Your data is backed up regularly to prevent data loss.

While we are committed to maintaining the highest level of security, no system is entirely foolproof. If you suspect a security breach, please contact us immediately.

6. How Long We Keep Your Information

Zetbet retains your personal information for the following periods:

• Active Account: We retain your information for as long as your account remains active.
• Closed Accounts: After account closure, we may retain information to meet our legal and regulatory obligations, typically for up to 5–7 years.
• Transaction Records: Financial transaction records are retained long-term for legal purposes.
• Analytics Data: Aggregated analytics data may be retained for an extended period.

7. Your Privacy Rights

You have the following privacy rights:

• Right of Access: You may request a copy of the information we hold about you.
• Right to Rectification: If your information is incorrect, you may request that it be corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the way we use your information.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to certain types of processing.

To exercise these rights, contact us at [email protected]. We may ask a few security questions to verify your identity.

8. Cookies & Tracking Technologies

Zetbet uses cookies and other tracking technologies to enhance your experience:

• Session Cookies: To remember your login status and preferences.
• Persistent Cookies: To save your preferences for an extended period.
• Analytics Cookies: To understand how our Platform is used.
• Marketing Cookies: To display relevant ads and promotions.

You can disable cookies through your browser settings, though this may affect Platform functionality.

9. Third-Party Websites

Zetbet may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. When you click on such links, you will be subject to that site's privacy policy. We recommend reviewing the privacy policy of any external site you visit.

10. Child Protection

Zetbet is not intended for anyone under the age of 18. If we become aware that we have collected personal information from a minor, we will delete it immediately. If you believe we have collected information from a child, please contact us at [email protected].

11. Changes to This Privacy Policy

Zetbet may update this Privacy Policy at any time. We will post a notice on this page for significant changes and, where necessary, contact you by email. Continued use of the Platform after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Website: Zetbet.vu
• Support: 24/7 Customer Support Available
• Response Time: Usually within 24 hours